New Build Maintenance
Otto fixes the small things that cause big problems.
We’re a maintenance company built for property managers who’ve had enough of “two-visit jobs”, vague quotes, and contractors who treat every property like it’s their first.
Everything from drips to deep cleans
Fast, Tidy, Reliable.
Specialists in new-build homes.
We take care of the fiddly jobs that throw your day off - plumbing, joinery, decorating, and those mysterious things tenants call ‘urgent’.
Leaking tap? Scuffed wall? Kitchen door that’s had one too many kicks?
We’ll put it right quickly and neatly.
Small issues don’t stay small when they hold up move-ins or frustrate tenants.
We know new-build homes inside out - their finishes, materials, and quirks - and we treat them with the care they need.
Our Services
Planned
Reactive
End of Tenancy
First-time fix isn’t luck - it’s design
Efficiency built in,
from the first click to the final wipe-down.
On the surface, what we do looks simple - a quick repair, a tidy handover, a happy tenant. Behind that simplicity sits an invisible machine: property data, task prep, and tools in perfect order.
Every job begins in our spec database where we record the exact fixtures, finishes and specification of each property. That’s how we turn a leaky tap from a 2-visit saga into a single, calm appointment.
Our vans are stocked with task-specific toolkits, built for precision. We don’t just show up ready for a job - we show up ready for your job.
The result? Fewer visits. Faster resolutions. Cleaner reports. Happier tenants.
This isn’t luck.
This is how it should be.
How we keep things seamless
Integrated with FixFlo, BigChange and your internal portals
Pre-agreed schedule of rates for total cost clarity
Completion reports with high quality photographs and diagnostics
Every property spec logged in our database for increased first time fix rate
Your standards,
at their door
Every time we knock, we’re representing you.
That’s why we communicate like your in-house team would - courteously, clearly, and with just enough personality to leave a good impression.
Tenants receive instant appointment confirmations, SMS reminders, and on-the-day updates, so they’re never left wondering if someone will show up.
We follow up every visit with a short satisfaction survey - a small gesture that says we care enough to check.
And before we leave, we make sure every home looks as good as when we arrived.
(We carry more vacuums than drills - and yes, we use them.)
A partner who speaks your systems
We understand how property management really feels: too many emails, not enough clarity, and a dozen contractors who all work differently.
With Otto, everything runs in sync.
We price by a pre-agreed Schedule of Rates, so every cost is predictable.
You’ll receive completion reports with photos, diagnostics, and cause notes - written in plain English, not trade jargon.
We integrate directly with your existing platforms - FixFlo, BigChange, or your own system - so our updates appear exactly where your team expects them.
It’s a partnership that doesn’t need managing. It just works.
institutional landlords trust us to protect their assets - and their peace of mind.
We work with some of the UK’s leading build-to-rent and lettings brands. Organisations that expect consistency, clarity, and calm execution at scale.
Our role is simple: keep tenants happy, homes immaculate, and your portfolio running without friction.
Behind every clean inspection report and every stress-free move-in, there’s an Otto engineer, database, and process quietly doing their job.
That’s why our clients stay with us - because quiet reliability turns out to be the loudest competitive edge of all.
Effortless maintenance starts here.
We don’t ask for big commitments - just the chance to show how seamless maintenance can be when it’s done properly.
Start with a single job, or invite us to quote your next end-of-tenancy refresh.